Terms and Conditions

Terms and Conditions

Introduction
Airtang provides an essential oil aromatherapy device designed for individuals to enjoy the benefits of essential oils conveniently.

Please note that by using our products, you assume all risks, as individual reactions to essential oils may vary. If you have concerns about potential risks or adverse reactions, do not use Airtang products. Airtang takes no responsibility for any consequences arising from the use of our products.

Statements made on this website or our social media channels have not been evaluated by the Food and Drug Administration (FDA) or Health Canada. Our products and the information provided are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition or injury, please consult a physician. If you are currently taking medication, do not discontinue it without consulting your doctor. Airtang products should not replace any prescribed medication or medical advice. Airtang is not liable for the misuse of our products. Customers are advised to use our products strictly according to the provided instructions.

Airtang encourages customers to review the ingredients of essential oils before use. If you have allergies, intolerances, or experience any adverse effects such as nausea or dizziness while using Airtang products, discontinue use immediately and seek medical attention.

Keep Airtang products out of reach of children and pets. Pregnant women should consult a physician before using essential oils. Excessive use (more than 100 breaths) is not recommended. Consult a doctor before using Airtang products, and consider researching medical literature on essential oils, particularly if you have health concerns or take prescription medications, to prevent potential interactions.

By purchasing any Airtang product, you agree to our Terms of Service.

Customer Care
Understanding and properly using the essential oils in your Airtang device is your responsibility.

Airtang does not provide medical advice and makes no health claims or guarantees regarding our products. If you have any concerns, consult your physician or healthcare professional before use.

By purchasing Airtang products, you acknowledge that Airtang is not responsible for your health decisions or any harm, liability, or damages resulting from the use of our products.

Statements on this website have not been evaluated by the FDA. Our products and information are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition or are currently taking medication, do not discontinue it without consulting your physician.

Section 1: What We Do with Your Information
When you purchase a product from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process.

Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address. This helps us gain insights into your browser and operating system to improve your shopping experience.

Email Marketing (if applicable): With your consent, we may send you emails regarding our store, new products, and other relevant updates.

Section 2: Consent

How do you give your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using your information for that specific purpose only.

If we request your personal information for secondary purposes, such as marketing, we will either ask you directly for your explicit consent or provide you with an option to decline.

How do you withdraw your consent?
If you opt-in and later change your mind, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting us at info@airtang.com or mailing us at: 54 Heathcott Rd, Leicester LE2 6LS, United Kingdom.

Section 3: Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. Once the transaction is complete, your purchase data is deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council—a joint effort by brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more details, you may also review Shopify’s Terms of Service or Privacy Statement.

If your order is flagged for suspected fraud, we may request additional personal information to verify your order and payment details.

Section 4: Third-Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for purchase-related transactions.

We recommend that you read the privacy policies of these providers to understand how they handle your personal information.

Some providers may be located in, or have facilities in, different jurisdictions than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to disclosure under U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Section 5: Security
We take your security seriously. To protect your personal information, we implement reasonable precautions and follow industry best practices to prevent unauthorized access, misuse, loss, disclosure, alteration, or destruction.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and apply additional industry-standard security measures to safeguard your data.

Section 6: Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use this site.

Section 7: Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Any changes or clarifications will take effect immediately upon posting on our website. If we make significant changes to this policy, we will notify you here to ensure you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our business is acquired or merged with another company, your information may be transferred to the new owners to continue providing services and products to you.

Section 8: Airtang Club
By subscribing to the Airtang Club membership ("Subscription"), you agree to the following terms and conditions:

A. Subscription Service:
The Airtang Club subscription is a recurring monthly service that grants you access to exclusive benefits and features on our website.

B. Automatic Renewal:
Upon subscribing, your membership will automatically renew on a monthly basis unless you cancel it. By providing your payment details, you authorize us to automatically charge the monthly subscription fee to your chosen payment method.

C. Subscription Fee:
The monthly subscription fee will be clearly displayed at the time of sign-up. Subscription fees are subject to change.

D. Billing Cycle:
Your subscription will be billed monthly from the date of initial sign-up and will continue until you choose to cancel your subscription.

E. Cancellation:
You may cancel your Airtang Club subscription at any time by accessing your account settings on our website or contacting us at info@airtang.com.

F. Refunds:
For refund inquiries, please reach out to our support team. If a subscription is canceled, you will not receive a refund for any unused portion of the current billing cycle.

G. Eligibility:
We reserve the right to refuse or cancel subscriptions at our discretion.

H. Changes to Terms:
We reserve the right to update or modify these terms and conditions at any time. Changes will take effect immediately upon posting on our website. It is your responsibility as an Airtang Club member to review these terms periodically for updates.

I. Privacy:
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information in relation to the Airtang Club subscription.

By subscribing to the Airtang Club, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

If you have any questions or concerns regarding your Airtang Club subscription, please contact our customer support team.


P2P SMS Terms and Conditions

Consent to Receive Messages
By opting into Airtang’s messaging program ("Airtang"), you consent to receive marketing text messages (e.g., cart reminders from information collected via cookies) at your provided telephone number, including Short Message Service (SMS) messages. Airtang reserves the right to alter the frequency of messages sent at any time.

No Condition for Purchase or Services
Your decision to opt into Airtang’s messaging program is not a condition for purchasing any goods or services.

Airtang’s Terms of Use and Privacy Policy
By opting in, you accept and agree to be bound by Airtang’s Privacy Policy and Terms of Use, and you consent to the processing of your information as outlined in those policies.

Messaging Information

Opt-In:
To opt in, enter your mobile phone number on a website form. You will then receive a text from 447514296577, where you may choose to opt into marketing messages. Message frequency varies.

Rates:
Carrier message and data rates may apply. Please refer to your mobile service provider’s pricing plan to determine the costs associated with sending and receiving text messages.

Opt-Out:
To opt out, text "STOP" or "UNSUBSCRIBE" to 447514296577. This is the only method for opting out. After opting out, you will receive one additional message confirming that your request has been processed.

Help:
For assistance, text "HELP" to 447514296577

Other:
Carriers are not liable for delayed or undelivered messages.

QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply seek more information, please contact us at:

📧 info@airtang.com
📞 447514296577

PAYMENT METHODS

  • Credit/Debit Cards
  • PayPal